Privacy Policy

Data Controller: Karfleks Plastik Ambalaj Sanayi Ticaret Limited Şirketi ("Bachausen", "we"), located at İOSB Mah. İsteks San. Sit. D3 Blok No:14, Başakşehir / İstanbul, Türkiye, acts as the data controller for personal data processed through our websites, in accordance with applicable data protection law (including the Turkish Law on the Protection of Personal Data No. 6698 and, where applicable, the EU General Data Protection Regulation).

Data We Collect: When you create an account or place an order on our websites (bachausen.com, bachausen.store, bachausen.shop), we process your name, email address, phone number, delivery address, invoice details (individual/corporate title, tax office/number), and, for dealer applications, your company information. We do not store your card details; payments are processed through a secure payment infrastructure.

Purposes of Processing: Creating and managing your account, processing orders and quote requests, invoicing, shipping and delivery, complying with legal obligations, customer relationship management, and, where you have given consent, sending you marketing communications (newsletters, campaigns).

Retention: Your personal data is retained for the period required by applicable law (for example, invoice records must be kept for 10 years under Turkish commercial and tax law) or as long as necessary for the purpose of processing.

Your Rights: You have the right to learn whether your personal data is being processed, request information about it, learn the purpose of processing, know the third parties to whom it is transferred, request correction of incomplete or inaccurate data, request erasure, and request that these actions be notified to third parties to whom your data has been transferred.

Contact: You may contact us at yilmaz@karfleks.com to exercise the rights above.

Cookies: Our websites use strictly necessary/technical cookies to keep you signed in and secure your session. On bachausen.shop, only if you give your explicit consent in the cookie banner, we additionally use analytics and marketing cookies (Google Analytics, Google Ads, Meta Pixel) to measure visits and advertising performance; interaction data such as page views, add-to-cart and purchase events may be shared with these providers (including servers located abroad). These cookies are not loaded without your consent, and you can change your choice at any time via the “Cookie Settings” link at the bottom of the page.